February 26, 2024

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Major coffee chain abruptly closes location despite customers ‘doing everything to keep them open’

Major coffee chain abruptly closes location despite customers ‘doing everything to keep them open’

A STARBUCKS location is set to close after 20 years despite desperate locals “doing everything to keep them.”

The coffee chain runs a popular location in a DuPage County village in Illinois.


Starbucks is closing a popular site in Illinois after locals sent a letter to the CEO in a desperate bid to save itCredit: Getty
It is hoped that the closure of the chain will allow a locally-owned cafe to thrive


It is hoped that the closure of the chain will allow a locally-owned cafe to thriveCredit: Getty

However, despite its popularity with locals, the store announced its sudden closure on Friday.

The Starbucks site in Clarendon Hills is set to close on Monday.

Locals have expressed their “disappointed” in the chain after the village even had a lawyer trying to stop the closure.

Clarendon Hills lawyer Taps Gallagher told Patch in an interview: “I’m disappointed in Starbucks. You can’t tell me they weren’t making any money.

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“A remodel would have been a knockout.

“We’ve done everything to keep them here.”

The lawyer even sent a letter to the new CEO of the coffee chain, Laxman Narasimhan after he said he would visit stores across the country.

Gallagher sent the letter hoping to get the executive to visit his village where he has lived for over 40 years.

In the letter, the lawyer told the CEO: “With the influx of young families with children, this location is a central meeting place for seniors, working people, and students of all ages.

“In addition, funds are available from the village and owner to help offset the cost of renovation.”

Despite Gallagher’s efforts, the CEO declined the offer to which the lawyer told Patch: “Shame on them for not coming here.”

A Starbucks spokesperson said: “We make decisions every year as a company on determining when and what stores we will be closing.

“It is a yearly consideration. We are sad to leave the community, but that does not mean that we don’t consistently look towards the future for another Starbucks location in Clarendon Hills.”

The Seattle-based coffee chain has been turning its attention to its locations with drive-thrus, according to Business Insider.

This is where the majority of sales are made for the company, and the Clarendon Hills site does not have one.

Village President Len Austin told the Chicago Tribune that he believed the chain had become too big for the village.

“Even though our store is busy and has friendly and hardworking people there, apparently they just don’t do the volume that a store with a drive-thru through would,” he said.

However, it is hoped that from the closure of the conglomerate, a locally-owned cafe will be able to expand and thrive.

Tierra Distilling Co. & Cafe opened about seven months ago and Austin believes that “they will benefit greatly from this change.”

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Cafe co-owner Brandon Getchel agreed with Austin, saying: “A lot of people have only heard of us as a distillery, and this is an opportunity for people to find out about our cafe and what we have to offer.”

The U.S. Sun has contacted Starbucks for comment.